eTicket Terms and Conditions WAROONA SHOW
Our goal at the Waroona Agricultural Society (Inc) is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to the Waroona Show as quickly as possible. The following policies are designed to ensure your satisfaction and understanding of our purchase processes.
Each ticket that you purchase is a licence to attend a particular event and is subject to the additional terms set forth on that ticket.
- Who You Are Buying From
The Waroona Agricultural Society Inc sells tickets to the Waroona Show held in Waroona, Western Australia on an annual basis.
- Pricing and Availability
The Waroona Agricultural Society sells tickets and sets the ticket prices. Tickets are generally sold through several distribution points, including online and at the event.
- Cancelled Events
In the event of a severe weather warning or other drastic events as deemed so by the Waroona Agricultural Society Executive, the event may be cancelled or postponed by the Waroona Agricultural Society due to weather conditions or other situations which may affect the performers, staff or audience.
Refunds for tickets purchased prior to the date of the original event will be given up to the amount paid for the tickets excluding transaction handling fees. It is your responsibility to ascertain whether an event has been cancelled. If an event is cancelled, we will use reasonable endeavours to notify ticket purchasers of the cancellation. We do not guarantee that ticket purchasers will be informed of such cancellation before the date of the event.
- Refunds, Exchanges and Replacement Tickets
Before purchasing tickets, carefully review the event details. The Waroona Agricultural Society does not issue an exchange or refund for a lost, stolen, damaged or destroyed ticket (including where a ticket does not arrive in the mail). A change in personal circumstances does not entitle a ticket holder to return or exchange a ticket.
Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if an event takes place, then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions.
- Billing Information Verification
Orders are processed only after a billing address and other billing information has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery.
- Pricing and Other Errors
If we discover an error in the price of tickets you have ordered (regardless of the source of that error, and whether it was an error in a price posted on a Site or otherwise communicated to you), we will inform you as soon as possible and give you the option of reconfirming your order at the correct price (and credit or debit your account as applicable) or cancelling your order. If we are unable to contact you, you agree that we may treat the order as cancelled. If you choose to cancel after you have already paid the incorrect ticket price for the tickets, you will receive a full refund from us.
- Limitation of Liability
To the extent permitted by law (including, without limitation, the Australian Consumer Law), the Waroona Agricultural Society shall not have any liability to you beyond the face value of the ticket purchased plus any relevant per transaction handling fee and delivery fee. The Waroona Agricultural Society shall not be liable for any loss of enjoyment or wasted expenditure. Personal arrangements including travel, subsistence and accommodation relating to the event which have been arranged by you are at your own risk. The Waroona Agricultural Society accept no responsibility for any personal property. This provision does not affect your rights or remedies in relation to any Consumer Guarantee that may be applicable to the Waroona Agricultural Society Inc.
- Injury at events
To the extent permitted by law, the Waroona Agricultural Society Inc. disclaims all liability for any injuries caused at an event. Although reasonable measures are taken by the Waroona Agricultural Society to protect spectators, injury can occur. Stay alert at all times before, during and after the event. If struck or otherwise injured or distressed, immediately ask for assistance or directions to a medical station or contact an emergency service. St. John ambulance will be attendance on the northern end of the grounds for the entire event. By purchasing a ticket for an event through the Waroona Agricultural Society Inc, or by using a ticket purchased through the Waroona Agricultural Society web page for entry to an event, you acknowledge and accept these terms and conditions in your personal capacity and on behalf of any accompanying minor. You assume all risks which are incidental to the relevant event, whether before, during or after the event.
- License; Ejection and Cancellation; No Redemption Value
The Waroona Agricultural Society (Inc) reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct they or their agents, employees or contractors deems to be disorderly, who uses vulgar or abusive language or who otherwise fails to comply with their or the Venue’s terms and conditions. A ticket is a revocable licence and breach of any such terms and conditions will terminate your licence right to attend the event without refund or compensation. A ticket is not redeemable for cash.
- You Are Subject to Search
You may be requested to submit yourself and your belongings to a bag search on entry to an event for which you hold a ticket. By purchasing a ticket from the Waroona Agricultural Society or using a ticket to gain entry you consent to such searches and waive any related claims that may arise (to the extent permissible by law). If you withdraw your consent to such searches, you may be denied entry to the event without refund or other compensation. Waroona Agricultural Society rules prohibit certain items from being brought into the Venue, including without limitation, alcohol, drugs, controlled substances, sharp instruments. Such items may be confiscated by the Waroona Agricultural Society and the Society will not accept any responsibility for confiscated items.
- Unlawful Re-Sale of Tickets; Commercial Purposes
There are laws in place in certain states that prohibit resale of tickets to certain events or limit the prices at which they may be resold. As a ticket purchaser, you are responsible for complying with any such laws.
A ticket shall not be used for advertising, promotions, contests unless formal written authorisation is given by the Waroona Agricultural Society Inc
- Keeping tickets safe
Please ensure that upon receipt of your tickets that they are kept in a safe place.
- For tickets purchased through a Site the following terms also apply:
14.1 Multiple Browser Windows
When ordering tickets online at a Site, please ensure you are looking for tickets and placing an order using only one browser window at www.waroonashow.com.au. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.
14.2 Order Confirmation
Details of all successful and completed ticket purchase orders are sent to the purchaser (in the form of a confirmation email) with a confirmation number. If you do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with the Waroona Agricultural Society Inc. whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. The Waroona Agricultural Society Inc. will not be responsible for losses (monetary or otherwise) if you assumed that an order was not placed because you failed to receive confirmation.
The price shown for tickets on a Site includes GST and, where applicable, per ticket fees but excludes fees that are calculated on a per transaction basis. Per transaction fees are added to the final total of your order. Handling fees cover the costs of providing ticketing services, including things like infrastructure costs and operating an internet site.
All ticket prices for events that occur in Australia are stated in Australian Dollars.